Windows XP: Fix Startup / Shutdown Problems

Windows XP produces a STOP error message at shutdown

Windows XP can produce what is called a Stop Message that informs the user why the computer has failed to shut down, restarted, or has actually stopped working. Fortunately, all of the Stop error messages I experienced using WinXP only happened once, but when you see one you get the feeling that your computer won’t be recovering from whatever is the cause. If a Stop error message happens all the time, then there is a problem.

Most Stop Messages are produced because of hardware or software problems, or by a problem caused by one of the many services that Windows XP runs (enter services.msc in the Start => Run box to see a list of them).

For example, the following error message might appear on a blue screen at shutdown: STOP 0x000000D1, (0x0000002b, 0x00000002, 0x00000000, 0xEEEE1b01) IRQL_NOT_LESS_OR_EQUAL Kbdclass.sys.

It applies to a Logitech mouse that is using an outdated device driver, the solution to which is to update the Logitech MouseWare software.

Here is another appropriate Stop Message that is dealt with in an MS Knowledge Base article: STOP 0x000000D1 Error Message When You Turn Your Computer Off. STOP 0x000000D1 appears in the message discussed in that article, but all Stop Messages are similarly identified. Here is another one: STOP 0x00000027 PDR_File_System. You can enter every Stop Message’s identifyier in a search engine or enter it in the Search box at to find out more about it; hopefully enough to enable you to put the matter right. However, note that Microsoft has deleted most of its Knowledge Base articles on WinXP. I have had to remove the links that were on this section of this website.

Note that the word minidump which often accompanies these Stop Message errors. This means that Windows XP has dumped information in RAM memory that can be used for diagnostic purposes if the user allows it to be sent back to Microsoft if requested to do so. The fact that a memory minidump occurred has no bearing on the problem at all. It is the name of the message and its 8-digit number that can help you to determine what the actual cause of the error is. Instances in which messages containing the word minidump are very rare, but I have included this information so that you know what they are about should you encounter one.

There is still plenty of information on the web about Stop error message in Windows XP. In August 2015, the following page was still available. It is not fully functional because some of its internal and external links do not function. Windows XP, no longer supported by Microsoft, is a dying operating system that increasingly can’t be used on modern computer hardware due to a lack of device drivers, therefore the pages that support it will be disappearing. Microsoft, no doubt won’t be getting rid of its Knowledge Base articles on XP.

TROUBLESHOOTING WINDOWS STOP MESSAGES {Still available on June 20, 2021]-